‍A look at Promapp Did you know…

-Nintex offers a How to Center where you can find great tips and helpful information as you explore your Nintex Process Platform.

-Nintex Promapp has a Nintex Community which is an active user community where you can ask questions, find solutions and share knowledge.

New features on Nintex Promapp®: Compare variations using the shared activity model:

• Decisions, conditional processes, and linked processes can now be dragged and dropped in comparison view.
• Shared activity variations can now be restored to previous versions.
• Default variations for process groups, users, and roles are now supported in the shared activity model.

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Spotlight on Process Automation with Nintex Workflow Cloud®

I would like to highlight this solution this month... Various countries have legislation that allows people to access government information in different ways. Here in New Zealand, we allow citizens to make requests for information, Members of Parliament can ask Parliamentary Questions, and the public and press can both ask questions (you may have heard of the term Official Information Act or OIA requests). Such requests provide challenges for many agencies due to unclear or missing information in the request, a lack of clarity on the internal group or team responsible for responding and unclear approval/sign-off processes – all of which can create delays and the potential to miss statutory timeframes for responding. In the video below, Nintex expert Chris Ben will be presenting how government organisations can streamline the process of managing an enquiry and managing customer questions by automating the process. Learn more about how you can use a standardised approach to process management and automate processes like triaging and responding to questions.

I would like to finish off with insight from our General Manager - Malcolm Davidson who has a lot of experience in OIA processes in Government.

“Having worked in central government roles for over 15 years I know first-hand the challenges faced by agencies in managing Official Correspondence requests. The process for managing these requests is often manual and requires many touch points and hand off points, with bottlenecks often forming at key stages, such as sign-off. The Nintex solution helps to streamline and standardise such requests, reducing much of the administration burden, so agencies can focus effort on doing the things that really make a difference. Do you have any suggestions for improving Nintex's platform? To leave feedback, add new ideas, or vote on other suggestions, click here.

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