Forms Processing as a Service (FPaaS)

Business process outsourcing is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider.

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Forms processing is a process by which one can capture information entered into data fields and convert it into an electronic format.

Timesheets: OCR and ICR used for extraction of time sheet information, calculation of hours worked, etc. Integration with client system for migration of data and storage of data and digital images.

Identity Forms: OCR and ICR functionality, together with barcode recognition, used to process identity forms submitted by the general public. Personal details and identity data (driving license number, IRD number, etc.) extracted. Integration with client system for migration of data and storage of data and digital images.

Survey Forms, Stocktake Forms, Test Forms: OMR functionality used to extract information from a variety of forms. Integration with client system for migration of data and storage of data and digital images.

Health and Safety: OMR and OCR technology used to automate the extraction of data from reports submitted by staff. Integration with active directory to validate staff. Integration with client system for migration of data and storage of data and digital images.

Building/Property Files: Council deployment for the capture, indexing, and storage of documents and images related to property and building consents. Integration with client system for migration of data and storage of data and digital images.


Inbound Mail: Capture, processing and routing of daily correspondence. Separation of individual documents, semi-automated categorisation and subsequent integration with client system for migration of data and storage of data and digital images.

Procurement Contracts: Automated capture and processing of hand completed procurement contracts. Integration with client system for migration of data and storage of data and digital images.

Enrolment Forms: Capture and processing of hard copy enrolment forms. OCR, ICR, and OMR utilised to extract data from the completed forms. Integration with client system for migration of data and storage of data and digital images.

Credit Application Forms: OCR used to extract key data from applications. Supporting documentation also captured and all documents linked using related data (Driving License number, vehicle rego number, etc.). Integration with client system for migration of data and storage of data and digital images.

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