IT Services

Streamline Your
IT Support with Kiwi-friendly Helpdesk Solutions

Improve ticket resolution times and service delivery outcomes with actionable IT ticketing.

schedule a demo

Solve Your IT Support Challenges with Tailored Solutions

From the complexity of prioritising and routing tickets to the time-consuming process of resolving issues, internal IT support can be a daunting task. Moreover, the need for fast and effective solutions is paramount in today's fast-paced digital landscape. Delays or inefficiencies in IT support can directly impact productivity and business operations. Our Helpdesk IT support service is designed to tackle these pain points head-on, providing efficient ticket management, quick issue resolution, and a focus on delivering exceptional customer experiences.

HQ Wellington

32b Jamaica Drive
Grenada North
Wellington, 5028

Christchurch

3 George Bellew Road
Avonhead
Christchurch, 8042

Auckland

Level 1, 162 Victoria Street West
Auckland Central
Auckland, 1010

Contact us
Aqua arrow

IT Support Services

Ticket Management

Accepting, priortising, route and respond to tickets quickly.
Localised Software Support

Support for software and systems commonly used in Aotearoa, NZ.
Brand-Focused Dashboard

Customised support desk dashboards
Rapid Issue Resolution

Quickly resolve problems, easily identify, analyse, and remediate problems to minimise the impact of wide-spread issues.
Tailored Service Tiers

We offer different tiers depending on company size, industry, and IT complexity.
Reporting

Regular reporting of ticketing, issues and resolutions. Plus audit trails, and incident response management.
Regulatory Compliance Assurance

Ensuring compliance with NZ's data privacy laws, industry-specific regulations and robust data security measures.
LOCATION/OFFICE

Why Desktop Imaging?

HQ Wellington

32b Jamaica Drive
Grenada North
Wellington, 5028

Christchurch

3 George Bellew Road
Avonhead
Christchurch, 8042

Auckland

Level 1, 162 Victoria Street West
Auckland Central
Auckland, 1010

Contact us
Aqua arrow

At Desktop Imaging, we're committed to helping you overcome IT challenges, enhance productivity, and ensure customer satisfaction. Take the first step towards efficient IT support by scheduling a chat about your requirements today.  

Request a demo

Book a consultation or demo to experience firsthand how we can revolutionise your workflow.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.