Business process automation is the technology-enabled automation of complex business processes. It can streamline a business for simplicity, achieve digital transformation, increase service quality, improve service delivery or contain costs.
In a perfect world, all of your company’s information would be electronically formatted and easy to manage. It would be clean, compact, accessible, easy to read, edit, print or publish, and at the same time, much more secure. Help is at hand to turn the dream into reality.
Business process outsourcing is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. See what services we can tailor to your business.
Our team is designed to step in, analyse your processes and goals, technical architecture, and existing products to provide creative, process-based solutions. Acting on the right advice at the right time could be critical to your organisation’s success.
We will partner with you to provide the hardware, software and process expertise while you provide the operating space and personnel. This model recognises your staff have the detailed knowledge and expertise around the information being processed and therefore it brings the added benefit of reducing the labour cost associated with an outsourced solution.
In 2017 Whakatāne District Council continued its digital transformation journey when it took on the task of shifting its paper-based property information to an electronic platform. The physical files not only required storage, management, and administration, but were also susceptible to the risk of loss or damage. Digitising these records would address these issues, and allow for greater flexibility in their application, including the ability to integrate with other electronic systems.
For most of Transpower’s major substation equipment items, manufacturer’s manuals (including drawings and test reports) were provided at the time of delivery and installation. These manuals were and still are a valuable resource – particularly as some of the in-service equipment is more than 40 years old, and many of the original manufacturers are no longer in business.