Discover why working with a NZ-owned digitisation provider delivers better service, compliance, and results than multinational corporate vendors.
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When it comes to digitisation services—whether scanning archives, converting paper-based workflows, or supporting digital transformation—organisations are often faced with a choice: partner with a large multinational or work with a smaller, local provider.
While global vendors bring scale, there are significant advantages to working with a specialist New Zealand-owned company that understands the local context. Here's what sets us apart.
1. Tailored Service vs. Templated Delivery
Large providers often follow rigid workflows designed for scale. Their models tend to favour standardisation over nuance. That might suit simple, high-volume jobs—but when your project has complexities, requires discretion, or involves legacy formats, a one-size-fits-all approach can become a liability. Without the flexibility to adapt, even straightforward engagements can become more costly or less effective than planned.
As a local provider, we design our process around your actual needs. Whether it’s metadata requirements, fragile material handling, or consultation with your internal stakeholders, we shape the service to your environment—not the other way around.
2. Real Relationships vs. Ticket Numbers
Working with a small company means direct access to the people doing the work. You're not passed from account manager to support team to outsourced operations—we build lasting partnerships, and you know exactly who to call.
With larger providers, it’s easy to become just another job number in a queue. When issues arise, they’re often routed through off shore service centres or bureaucratic escalation paths.
We prioritise responsiveness, accountability, and continuity—because our reputation depends on it.
3. National Context and Compliance
As a New Zealand-based business, we understand and align with local frameworks:
These aren’t just box-ticking exercises to us—they’re built into how we deliver.
Multinational providers may support local standards, but they’re rarely core to their operating model.
4. Community Investment
When you choose a New Zealand-owned business, you’re reinvesting in local jobs, innovation, and industry expertise. We hire locally, train in-house, and actively support professional development in the information management and records sector.
Your project helps sustain capability here in Aotearoa—not funneling profits offshore.
5. Agility and Innovation
Larger vendors often struggle to innovate quickly due to internal bureaucracy or inflexible legacy systems. We, on the other hand, can rapidly adapt—trialling emerging tools, building custom automation, or integrating with your preferred platforms.
We believe innovation shouldn’t require a change request—it should be how we work.
In Summary
Choosing a local digitisation partner isn’t just about price—it’s about control, trust, and outcomes. If you're looking for a provider that values your project as much as you do, works to NZ standards, and brings the flexibility to evolve with your organisation, we’re ready to help.
Let’s digitise your records in a way that fits your future—not someone else’s template.
Ready to get started on your digitisation project? Get in touch or find out more about our DI Scanning service.
Desktop Imaging is proud to be a member of the All Of Government Syndicated Panel for Digitisation services, and is supportive of the recent revision of Government Procurement Rules proposed by MBIE to place more emphasis on 'delivering best Public Value'.
Topics covered: digitisation services NZ | document scanning services New Zealand |secure document scanning | outsourced scanning services | digital archiving NZ | scanning services for councils | record digitisation for government |Archives NZ digitisation standards
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