Privacy notice for DesktopImaging.co.nz

This notice explains how and when desktopimaging.co.nz collects personal information, what we do with it and your right to see or change it.

Purpose

The purpose of this privacy notice is to let users of desktopimaging.co.nz (the‘site’) know when we collect personal information and what we do with it.

We do not use, share or transfer personal information in connection with the site except as set out in this notice, or as otherwise set out somewhere on the site (including in terms linking to the site).

Use of personal information

We will only use personal information provided to us for the purpose of:

• Administering, evaluating and improving the site
• Improving our services
• Responding to your feedback, enquiries and information provided in the contact form

Sharing your personal information

You may choose to share personal information with us when you:

• Complete the contract
• Sign up for our newsletter using the mailchimp widget

Do not send us sensitive personal information or include it in contact form.

Feedback you provide

Feedback is important and is used to evaluate and improve the site.

If you provide feedback by email, that feedback is sent to the appropriate Desktop Imaging staff. We may pass on relevant comments to other people within Desktop Imaging who administer or contribute content to the site. This could include your email address and other identifying information that you have provided.

Contact form

If you submit a question or feedback form to us, it will be sent to the appropriate Desktop Imaging staff member.

We may pass on relevant content from that form to other people within Desktop Imaging, our sister companies New Zealand Micrographic Services (NZMS) and Recollect, or partners who provide services you’re enquiring about for a particular project or consultation that the form relates to. This could include your email address and other identifying information.

Storage and deletion of information

If you provide personal information, it is held securely by Desktop Imaging and will not be retained once the insights have been documented and is no longer needed.

It may be shared with our partner service to the extent necessary for them to administer or work on special projects with us.

Email addresses are not made available to the public. Unless required by law, we will not disclose the names or email addresses of individuals who provide feedback or enquiries to us or who provide us with submission forms without their consent.

Statistical information

We use Google Analytics 4 (GA4) and third party integrated apps to collect statistical information about your visit to help us improve the site. This information is aggregated and does not identify you personally. It includes:

• your IP address
• the search terms you used
• the pages you visited on our site and the links you clicked on
• the date and time you visited the site
• the referring site (if any) from which you clicked through to this site
• your operating system, for example Windows, MacOS
• the type of web browser you use, such as Chrome, Internet Explorer or Mozilla Firefox
• other things like your screen resolution and the language setting of your browser.

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Use of statistical information‍

The statistical information referred to above can be viewed by site administrators and certain other Desktop Imaging staff.

Access and correct your personal information

Your rights

Under the Privacy Act 2020, you have the right to access and ask us to correct any personal information you have provided to us.

Contact us if:

• you would like to access or change your personal information
• you have any concerns regarding your privacy.

Desktop Imaging may require proof of your identity before being able to provide you with any personal information.

Cookies

Cookie are small text files that are placed in your browser by the websites you visit. They are widely used to help users navigate websites efficiently, to perform certain functions on the site and/or provide site owners with information about how they use the site. We use cookies on our site where they are required for particular features to work.

Web Analytics - We also use tracking cookies with third party web analytic tools to analyse non-identifiable web traffic data to improve our services. This data is aggregated and cannot personally identify you. Our web analytics will respect any 'do not track' setting you might've set on your browser.

To disable all cookies - Most web browsers will allow you to set some control over cookies, this may affect your ability to use some of the features on our site. To learn more about cookies and how you can manage them in your web browser, visit: www.aboutcookies.org

Desktop Imaging contact details

Desktop Imaging
Attn: Privacy Officer
32b Jamaica Drive, Grenada North
Wellington 5028
Email: hello@desktopimaging.co.nz

If you consider your query or privacy concerns have not been resolved satisfactorily by us, or you wish to obtain more information on privacy requirements, you can contact the New Zealand Office of the Privacy Commissioner via their website www.privacy.org.nz or free phone at 0800 803 909.Further information about how to lodge a complaint is available on the Privacy Commissioner’s website.